English
العربية
Welcome to Dakkaken.com. These Terms and Conditions govern your use of our website and services. By accessing or using Dakkaken.com, you agree to these Terms and Conditions. If you do not agree, please refrain from using our site.
Definitions
- “Website” refers to Dakkaken.com.
- “We,” “our,” “us” refers to Dakkaken Group.
- “User,” “you,” “your” refers to any person or entity using the website.
1. Account Registration
To use certain features, you may need to create an account. By registering, you agree to:
- Provide accurate, complete, and up-to-date information.
- Keep your login credentials secure.
- Notify us immediately of any unauthorized account use.
We reserve the right to terminate accounts that violate these terms.
2. Use of the Website
You agree to use Dakkaken.com only for lawful purposes. Prohibited activities include:
- Violating any applicable laws or regulations.
- Uploading or distributing harmful content (e.g., malware, spam).
- Misrepresenting your identity.
- Attempting to disrupt or damage the website.
3. Orders and Payments
- Order Confirmation: After placing an order, you will receive a confirmation email.
- Payment Methods: We accept major credit/debit cards and other payment methods as displayed at checkout.
- Pricing: Prices are in Qatari Riyals (QAR) unless otherwise specified. We reserve the right to change prices at any time.
If payment is not completed or there is a payment issue, we reserve the right to cancel your order.
4. Shipping and Delivery
- Delivery Time: Standard delivery times apply unless specified during checkout.
- Delays: During promotions or sales periods, delivery times may be longer.
- Shipping Areas: We ship to all Gulf countries.
5. Returns and Refunds
- Return Policy: Items can be returned within 30 days (14 days during sale periods) if they are unworn, unwashed, and in original condition.
- Refund Processing: Refunds will be processed within 1-3 business days after the return is approved.
- Non-Returnable Items: Certain items like perfumes or personalized goods may not be eligible for return.
For more details, visit our Returns and Refunds Policy.
6. Intellectual Property
All content on Dakkaken.com (including text, images, logos, and designs) is the property of Dakkaken Group or its licensors. Unauthorized use, copying, or distribution of our content is prohibited.
7. Privacy
Your privacy is important to us. Our collection and use of personal data are governed by our Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by law, Dakkaken.com is not liable for:
- Indirect or consequential damages arising from your use of the website.
- Losses caused by unauthorized access to your account.
- Delays or failures in performance due to events beyond our control (e.g., natural disasters, technical failures).
9. Termination
We may suspend or terminate your access to Dakkaken.com if you violate these Terms and Conditions.
10. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page. Continued use of the website after changes means you accept the new terms.
11. Governing Law
These Terms and Conditions are governed by the laws of Qatar. Any disputes will be resolved in the courts of Doha, Qatar.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
- Email: [email protected]
- Phone: +974 6625 9778 / +974 3399 6693
- Address: Al-Dafna 63 – Street 920, Building No. 35 (Qatar Tower), Floor 12, P.O. Box: 200889, Doha – Qatar
